Last updated: 26 August 2025
Website: https://indiananimenetwork.com
Contact: official@indiananimenetwork.com
1. Introduction
Indian Anime Network (“IAN”, “we”, “us”, “our”) is a media and commerce platform celebrating anime and manga culture in India. We publish editorial content (blogs, interviews, quizzes, ebooks) and operate an online store selling original anime-inspired apparel and accessories. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, with whom we share it, and your rights.
2. Controller / Grievance Officer
Controller / Operator: Indian Anime Network
Designated Grievance Officer: Bhaskar Mandal
Privacy / Grievance Email: official@indiananimenetwork.com
We will acknowledge privacy or grievance requests within 7 calendar days and aim to resolve them within 30 calendar days. If additional time is required for complex requests, we will notify you.
3. Scope
Applies to all personal data processed when you use our Site and Services, including browsing, account registration (if enabled), purchases, quizzes, newsletter subscriptions, digital downloads, and contacting support.
4. What we collect
- Identity & contact: name, email, phone, billing/shipping address.
- Order & purchase data: order history, product details, transaction IDs (we do not store full card numbers).
- Technical & usage: IP address, device/browser info, pages visited, cookies/identifiers, referral data.
- Marketing preferences: newsletter opt-in status.
- User submissions: comments, quiz responses, reviews – only if/when these features are enabled.
- Children: Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
5. How we use your data (purposes & legal basis)
We process personal data to:
- Perform contract: process orders, ship products, issue refunds, and provide customer service.
- Comply with legal obligations: tax, accounting, and record keeping.
- With consent: newsletters, targeted advertising and cookies, where consent is obtained.
- Legitimate interests: site security, fraud prevention, service improvement, analytics.
- Legal enforcement: respond to lawful requests from courts/regulators.
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- To manage Your Account: to manage your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
- To manage Your requests: To attend to and manage Your requests to Us.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organisation or a country.
Some third-party providers may store or process data on servers outside India (e.g. Google Analytics). Where international transfers occur, we ensure appropriate safeguards.
6. Payments & fulfilment
- Payment gateway: Razorpay processes payments; Indian Anime Network does not store full card numbers. We may retain payment tokens or transaction IDs for reconciliation and refunds.
- Printing & shipping fulfilment: our vendors handle printing and shipping. For fulfilment, we share the minimal required details (recipient name, shipping address, phone, product SKU). Payment card numbers or any details are not shared.
- Transactional emails: Hostinger
7. Cookies & advertising
- Essential cookies: required for cart, login, and checkout – served without marketing consent.
- Analytics cookies: GA4 (Google Analytics) and Search Console data to improve the Site.
8. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings so that it will refuse Cookies, our Service may use Cookies.
- Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies Type: Session Cookies Administered by: Us; Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
- Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us; Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality CookiesType: Persistent CookiesAdministered by: Us; Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.
9. Analytics & third-party tools
Confirmed: Google Analytics 4 (GA4), Google Search Console.
Planned / opt-in: Meta Pixel for remarketing — will only be enabled after user consent.
We may use other tools in the future; all non-essential tracking will require consent.
10. Marketing communications
We send marketing emails only to users who opt in. You may unsubscribe anytime via an unsubscribe link or by emailing official@indiananimenetwork.com.
11. Sharing & third parties
We do not sell personal data. We share data only as necessary with:
- Razorpay (payment processing)
- Our vendors (print & fulfilment) and their courier partners (shipping)
- Hosting / backup providers: Hostinger
- Email & transactional platforms: WooCommerce/Hostinger
- Analytics & advertising providers: GA4
12. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Data retention
We retain personal data only as long as necessary. Default retention periods:
- Orders & invoices: 7 years (tax/accounting)
- Account data: 3 years after last activity
- Marketing lists: until unsubscribe
- Logs & analytics: 12 months (anonymized/aggregated where feasible)
You can request deletion earlier; legal obligations (tax, fraud) may require certain data retention.
14. Your rights & how to exercise them
You may have the right to access, correct, delete, restrict, or port your personal data, and to withdraw consent. To exercise rights, email official@indiananimenetwork.com or use our Data Request Form (link). We will verify identity (OTP or order details) before fulfilling requests. We will acknowledge requests within 7 calendar days and respond substantively within 30 calendar days.
15. Security & breach notification
We implement reasonable security measures (SSL/TLS, two-factor admin access, password hashing, backups). In the unlikely event of a personal data breach, we will follow our incident response plan and notify affected users and regulators as required by law.
16. Changes to this policy
We may update this Policy. Material changes will be posted here and, where appropriate, notified by email. Continued use indicates acceptance.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
17. Contact
Privacy requests / Questions: official@indiananimenetwork.com
General support: official@indiananimenetwork.com